We received a telephone enquiry from a new domestic customer who found our informative and clear website via a Google search: ‘Fire Extinguisher Supplier Wrexham’, the customer confirmed their home address was Grade Two Listed, and a requirement of their building’s insurer was as follows:
It is a condition precedent to liability that:
- two serviceable fire extinguishing appliances which are maintained under a current service contract, including one specifically designed for electrical fires;
- one fire blanket is situated in the kitchen.
If you fail to comply with any of the above duties all loss or damage arising from or caused by fire, lightning, explosion, or earthquake will be excluded.
Our processes and pricing were discussed, and the said customer requested our attendance as soon as possible, ensuring they were fully compliant with their insurer; an appointment was made for the following morning.
Upon arrival, our engineer assessed the property fully and it was agreed with the customer, in-line with the above insurer requirement, a 3-Litre Water Additive (13A Rated), 2KG CO2 Carbon Dioxide, and a 1.2m x 1.2m Hardcase Fire Blanket would be supplied, commissioned, installed on modular interlocking fire extinguisher stands, with photoluminescent ID signs and certified, whilst in-attendance.
Upon completion, our engineer provided a ‘without-charge’ basic fire safety training booklet, enabling the customer to gain a basic understanding of fire safety in and around their home.
The said customer requested to be added to our annual servicing system, in readiness for next year’s annual fire extinguisher servicing.Read our 5 star reviews
Why Choose Francis Fire Protection Services?
Overall, our new customer was very pleased with our service standard, quality, value, and response time – which was within 24-hours, ensuring they were compliant as soon as possible; a reflective and thoughtful Google My Business feedback was kindly left.
Here at Francis Fire Protection Services, we are proud to be your 5-star Google rated fire extinguisher company covering Cheshire and the surrounding areas. We are committed to providing excellent in all that we do. Whether you’re looking for fire extinguisher installation, servicing, repairs, or replacements, we are here to help you become fully fire-safe and compliant.