We received a telephone enquiry from a new local business customer who found our informative website via a local Google search: ‘Fire Extinguisher Supplier Crewe’, the said customer raised some initial questions which were answered and satisfied by the call, followed by arranging an appointment to attend site to assess and install the following day.
Upon arrival, our engineer assessed the small commercial unit, which measured approximately 220m2, a self-contained ground floor terraced setting; they discussed the legal requirement (The Regulatory Reform Fire Safety Order 2005) for a suitable and sufficient Fire Risk Assessment, which wasn’t in place at the time of attending, a referral was made to our recommended Fire Risk Assessor, who arranged to attend site promptly.
After discussing the portable fire extinguisher assessment with the ‘Responsible Person’, it was recommended two fire extinguisher points consisting of 1 x 3-Litre Water Additive (13A BSI Kitemarked UKCA) and 1 x 2KG CO2 Carbon Dioxide (34B BSI Kitemarked UKCA) extinguishers were to be installed, to provide suitable and sufficient first-aid fire-fighting cover for the identified fire risks (wood, paper & textiles and electrical) present throughout the unit area, allowing for ‘aiding escape’ from the unit in the event of fire.
The customer agreed with our assessment fully, our engineer then proceeded to supply, commission, install with photoluminescent ID signs, and certify the said fire extinguishers.
Upon completion, our engineer provided a ‘without-charge’ 3-year fire safety logbook & basic fire safety training booklet, enabling the responsible person to fully understand their legal obligations, and underpin their ongoing fire safety processes and procedures.
Overall, our new customer was very pleased with our service standard, quality, and response which was within 24-hours ensuring they were compliant as soon as possible, as they had an imminent inspection by the ‘Care Quality Commission’, a thoughtful and kind Google My Business feedback was left.Read our 5 star reviews
Why Choose Francis Fire Protection Services?
Another hugely successful job completed and another satisfied customer who was pleased with how we handled business. The said customers specifically highlighted the professionalism of our engineer and attention to detail. The said customer was also really pleased with the without-charge’ 3-year fire safety logbook & basic fire safety training booklet that we provided.
Here at Francis Fire Protection Services, we are proud to be your local and reliable 5-star fire extinguisher company that are committed to delivering an excellent service. We specialise in fire extinguisher installations and servicing for small to medium-sized businesses within the Cheshire area. Get in touch with us today to discuss your requirements.