We received a telephone enquiry from a new customer who found our industry focused website via a local Google search: ‘Quality Fire Extinguisher Supplier Knutsford’, the said customer asked various questions which were answered and acknowledged in the call, followed by arranging an appointment to attend site to assess and install the same week.
Upon arrival, our engineer assessed the commercial unit, which measured approximately 375m2, a self-contained ground floor coffee shop setting; they reviewed the recent Fire Risk Assessment, which confirmed portable fire extinguishers were required ASAP, in-line with guidance document British Standards BS5306-3 & 8:2017.
After discussing the portable fire extinguisher assessment with the ‘Responsible Person’, it was recommended two fire extinguisher points consisting of 1 x 6-Litre Water Additive (21A BSI Kitemarked UKCA) and 1 x 2KG CO2 Carbon Dioxide (34B BSI Kitemarked UKCA) extinguishers were to be installed, to provide suitable and sufficient first-aid fire-fighting cover for the identified fire risks (wood, paper & textiles and electrical) present throughout the unit area, allowing for ‘aiding escape’ from the unit in the event of fire.
Our new customer was suitably impressed with our thorough assessment; our engineer then proceeded to supply, commission, install with photoluminescent ID signs, and certify the said fire extinguishers.
Upon completion, our engineer provided a ‘without-charge’ 3-year fire safety logbook & basic fire safety training booklet, enabling the responsible person to fully understand their legal obligations, and underpin their ongoing fire safety processes and procedures.
Overall, our new customer was very pleased with our service standard, quality, and response which was within 2-days, ensuring they were compliant and protected as quick as possible; the said customer requested to be added to our annual servicing system, in readiness for next year’s annual fire extinguisher servicing.Read our 5 star reviews
Why Choose Francis Fire Protection Services?
Our new customer – the owner of the coffee shop in Knutsford – was really impressed with how Francis Fire Protection Services handled the process from start to finish. As we are a local company that only serves businesses within Cheshire, we are able to offer a prompt, reliable and local service. After installing the portable fire extinguishers within the coffee shop, the said customer requested to be added to our annual servicing system.
With decades of experience in the industry, Francis Fire Protection Services are best positioned to offer an exceptional service to small and medium-sized businesses that are looking to ensure fire safety compliance. Moreover, we are proud to be a Google 5-star rated company with an excellent reputation amongst our existing customers.